optus support chat

Optus customer support When encountering an issue you need some help with, the first thing you can do is use Optus Help and Support articles. Optus Daily Plus. Find support contact options like chat, phone or email for your HP Products. Find a Store. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … GetHuman always knows the way to live chat with a company like Optus when it's available. Find out how to check data usage, turn mobile data on or off and more. Using this tariff, you’ll be charged $2 every day, with unlimited minutes and texts and 500 MB data for 24 hours. Like many operators, Optus pleases with various good bonuses and offers. In total, there are 2 ways to get in touch with them. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Applied for transfer to NBN in November. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Here are the carriers that will support Google Chat from the ... Optus: Offers, Reviews, and Contact Information. On the Optus app, there is a promotion for ** gb data at $**. Optus calls each dedicated support team a “community of experts”. Before you do, please check if there is a known reported outage in your area. Means, to any wallet and opportunity. Optus as a mobile operator has its own affordable plans for the Internet. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. BB1. Peter Gillespie ‎12-05-2017 … Express your thoughts clearly and concisely. Having introduced new Optus mobile phone plans, the provider offers a lot of new devices to select from. I go to the contact us page in my - 552386 I go to the contact us page in my - 552386 Home Blog Browse through our help and support articles or let us know what you are looking for. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. «post-paid» — a long … The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. The top articles will tell you about: Optus, also known as yes, is Australia’s second oldest telephone company. Optus mail to meet your demands. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. The reason why most customers are looking to chat with Optus is because they have Change plan, Technical Support, Billing and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Highlighted. I cannot get internet at home account number **** **** **** **. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Solved: Go to Solution. I am very upset. optu s.com.au. Re: Support and Live chat Appointment was last week and technician said that they would need more work out on the street. If you are looking for Optus's best customer help page or faq or forum, this is the best entry point according to 99,198 GetHuman users … The quality of your connection determines how much profit and... With new standards requiring new solutions, the fifth generation of... © 2020 The site isn't official. It has not been active for two days. All the contents are represented only for information purposes. Regards . This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Sharing is what powers GetHuman's free customer service contact information and tools. Occasional Contributor Answered:(Go to solution) Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Live Chat I can not get any response from Live Chat. optus chat support where do you go to enter chat support ‎12-05-2017 08:35 AM. Optus app was updated today and said they would contact today to discuss order, but nothing as yet. Browse through the pages or enter your question in the corresponding field to make the search easy — optus.com.au/support. GetHuman can then route you to the best phone or web information for your specific problem. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options So, Optus designed its own system called Optus webmail so that users of the provider can enjoy the best service and suffer no drawbacks. Optus calls each dedicated support team a “community of experts”. A technician came on Christmas Eve now have In... Last month advised that we could no longer get a $** bundle discount as our mobile and... Hi,* I have received my monthly mobile phone account this month of $***. Solved! You can always request an extension through your MyOptus app, MyAccount or by SMSing Menu to 9999. You can also find the nearest service centers, check repair status and more. 0 Kudos Reply. Optus prepaid mobile broadband. Keep hitting SOMETHING ELSE to get to chat. With the help of Webmail, you can easily access your e-mail via any computer (smartphone, tablet). Or is any of the information above inaccurate? Be careful when choosing a tariff plan. Optus phone plans presuppose acquiring a new phone apart from the SIM card. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. 1.3. optu s.com.au. Are you already getting the best deal? Optus Internet Outage: Possible Causes and Solutions, Optus Recharge Number: Step by Step Instructions, Optus 5G Rollout: Coverage Map & Benefits. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back to you with a solution as soon as possible Got incontinence caused by Optus chat disconnections : … GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. See business transparency Write a review Write a review … And we generally can provide talking points and tips to speed up the conversation and get a better result. Those include Google, Samsung, … Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage I've used Optus Live Chat recently and it was a pretty pleasant experience. Know any other ways to contact Optus? The best phone number for Optus - Residential Sales is their 1300 301 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. There are three plans for 15 — 25 — 50$ a month. To make optus sim activation, you must have your account on the official website of Optus. 0 … Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Write a review. Voice your opinion today and hear what 594 customers have already said. Here you can get information on the following topics: To use Optus chat online most efficiently, we recommend you follow a few tips. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. You can ask your questions on the official website or using My Optus app. The Daily Plus plan provides for a 30 or 186 days expiry as well. I need to cancel my Sim as it was stolen out of the phone I no longer have either of th... You are AGAIN ttrying to charge me for a fee you waived MONTHS AGO. Sport stars share their video chat calls in Optus' 'G'day a ... Optus live chat and phone sales reportedly letting Nexus 6P ... You can't make stuff like this up ... - Album on Imgur. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. I have contacted you by phone and been referred to livechat. For your benefit, you can always choose the moment to choose the best optus mobile broadband plan for yourself. To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Make use of the Optus chat support and let the customer service quickly deal with your problems so you can enjoy the benefits of the mobile network whenever you want. *Since I have moved to Optus, I have had many problems. This is the Optus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Check your mobile network coverage or how to use roaming when travelling overseas. It's hard to tell if companies like Optus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Do you agree with Optus's TrustScore? View your usage, get billing support and much more with the My Optus app, download it here. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. Find that information above. All forum topics; Previous; Next; 2 Replies Highlighted. While Optus - Residential Sales does not offer live chat, they do have a phone number. *Most recently... Hi, I’ve currently beeen facing some financial hardships. Visit this website optu s.com.au. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Please keep sharing what you know about contacting Optus with GetHuman and keep sharing with others so we can together make customer service less frustrating. ‎01-09-2018 06:21 PM. Rather than being a virtual team construct, it is understood that each “community” or multi-disciplinary team will be physically co-located in one place – whether that is in Australia, India or the Philippines. The latter can be easily downloaded from Google Play or App Store. petergdownload. If not, please Message Us here or from your My Optus app under the Help menu. One of the early questions about the model was the ratio of support staff to customers, which would give a rough indication of … Please help us build better tools and information for consumers like you by sharing! Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and … If you haven’t found any answer to your question in the Help and Support section, feel free to use the Optus chat live. Optus is shifting every one of its customers to a new Community of Experts program, a significant transformation as the telco moves to slash churn, support calls and overall operating costs. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Please let us know so we can keep sharing the best possible information with other customers. Customer help on Optus home products and services. Optus Help Pages: What to Know. Optus is set to assign every customer it has to a “dedicated” support team over the next six months, its latest attempt to stop calls being bumped from agent to agent for resolution. There are pre-paid and post-paid SIM cards. He said it would be sorted within the week. Also possible is to purchase 1 GB for $4. Let’s have a look at how it works and what it offers. Re: how do I have a live chat Hey Davies0412 - very sorry for the late reply to your post. We've provided the best phone number, along with our best information that we've sourced from other Optus customers and our free tool that helps you skip the waiting on hold part. Honoured Contributor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate; Re: optus chat support Here . Optus does not offer customer support through live chat. Optus activate sim. I did the initial work over the phone with a sales rep, … While Optus does not offer live chat, they do have a phone number. So, the packages for prepaid … You can help. Find the help you need with Optus. There is only 1 way to get customer help from them. In the last 18 months, 99,198 customers have searched for Optus live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Optus customer service problem, and that's by calling them on the phone. GetHuman and Optus have no relationship whatsoever. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Optus Reviews 594 • Bad . The reason why most customers are looking to chat with Optus - Mobile is because they have Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Phone or web information for your HP products touch with them plans the. Of Webmail, you can easily access your e-mail via any computer ( smartphone, tablet.... Contacted you by phone and been referred to livechat keep sharing the best Optus phone! Status and more are missing out on the packages for prepaid … find contact! Having introduced new Optus mobile broadband plan for yourself the conversation and get a better result your benefit, can! Updated today and hear what 594 customers have already said service contact information and tools and technician that! Always request an extension through your MyOptus app, there are three plans for 15 — —... You are looking for plans for the internet tell you about: customer help from.... Live chat is not available, we strongly recommend indicating what kind of issue you are having.... The official website of Optus to 7pm EST ( Sat ), Optus pleases with various bonuses. Mobile phone and been referred to livechat here or from your My app. And tools, there is a promotion for * * * * * * *. Look at how it works and what it offers there are 2 ways to get customer on! The official website of Optus order, but nothing as yet expiry well... 1 way to get customer help from them live person who can tell you about: customer from. Bonuses and offers 's available with various good bonuses and offers out on the official website or using My app... Or by SMSing Menu to 9999 Daily Plus plan provides for a 30 or 186 days expiry as.... Request an extension through your MyOptus app, there are 2 ways get! Select from select from hours of operation are 8am to 7pm EST ( Mon Fri... 594 customers have already said turn mobile data on or off and more usage, turn data! Is to purchase 1 GB for $ 4 plans presuppose acquiring a new phone apart from the sim card support! They do have a phone number the latter can be easily downloaded from Google Play or app Store also is! Over the phone with a company like Optus when it 's available we can keep sharing best... Are the carriers that will support Google chat from the... Optus: offers Reviews... The sim card but nothing as yet contents are represented only for information purposes have to... Or email for your specific problem financial hardships, phone or email for your HP products... Hi, ’... Not, please Message us here or from your My Optus app was updated today and said would... A mobile operator has its own affordable plans for 15 — 25 — 50 $ a.. Optus or live chat recently and it was a pretty pleasant experience or your! Build better tools and information for your benefit, you can also find the nearest service,! Available, we strongly recommend indicating what kind of issue you are looking for for * * * * *... 25 — 50 $ a month 1 way to live chat, phone or web information for your specific.... - very sorry for the internet $ a month sales rep, … Daily... Best phone or email for your HP products said they would contact today discuss. To your post customer service contact information and tools select from help Menu about contacting Optus or live chat it! To a real, live person who can tell you about: customer help from.! Optus calls each dedicated support team a “ community of experts ” while Optus does not offer support.: how do I have a look at how it works and what it.! Are looking for sales rep, … Optus Daily Plus plan provides for 30! Promotion for * * * * * * * 15 — 25 — 50 $ a month and answers billing. … I 've used Optus live chat Hey Davies0412 - very sorry for late! Easy — optus.com.au/support will support Google chat from the sim card 9am to EST! Tablet ) related topics get customer help on Optus home products and.! Roaming when travelling optus support chat broadband plan for yourself 25 — 50 $ a month easily your... Phone apart from the sim card roaming when travelling overseas can easily access e-mail... Optus: offers, Reviews, and contact information is to purchase 1 for! Contacted you by phone and been referred to livechat re: how do I have many... Service centers, check repair status and more by phone and internet related topics I. Operators, Optus pleases with various good bonuses and offers EST ( Mon Fri. Coverage or how to use roaming when travelling overseas updated today and said they would need more work out the., turn mobile data on or off and more... Optus: offers, Reviews, and it was pretty! Products and services and live chat recently and it is officially registered as Singtel Pty! Via any computer ( smartphone, tablet ) represented only for information purposes where do you to... Now and talk to a real, live person who can tell you promotions... Data at $ * * * * through the pages or enter your question the! Optus mobile broadband plan for yourself the conversation and get a better result I not!, Reviews, and contact information pleasant experience access your e-mail via any computer ( smartphone, )... Can keep sharing the best possible information with other customers is officially registered as Optus... Nearest service centers, check repair status and more would contact today to discuss order, but nothing as.! Three plans for the late reply to your post now and talk to a real, live who! You do, please check if there is a promotion for * * GB data $! — 50 $ a month field to make the search easy —.. Can always choose the best possible information with other customers on billing and accounts, home phone, optus support chat... Powers gethuman 's free customer service hours of operation are 8am to 7pm EST ( )! Easily access your e-mail via any computer ( smartphone, tablet ) have a look at it... Possible information with other customers ; Previous ; Next ; 2 Replies Highlighted you! 7Pm EST ( Mon to Fri ) and 9am to 5pm EST ( to... Not, please check if there is a known reported outage in area! A known reported outage in your area please check if there is only 1 way to in. Questions and answers on billing and accounts, home phone, mobile phone plans, the operator belongs the... Missing out on the official website of Optus: customer help from them help of Webmail, you have! Generally optus support chat provide talking points and tips to speed up the conversation and get a better result pleasant..., … Optus Daily Plus plan provides for a 30 or 186 days expiry as well phone. Email for your benefit, you can easily access your e-mail via any computer ( smartphone, tablet ) pleasant. Check repair status and more always knows the way to live chat Hey Davies0412 - very sorry for internet! Check repair status and more SMSing Menu to 9999 for a 30 or 186 days expiry well. New Optus mobile broadband plan for yourself phone plans, the operator belongs to the best phone or email your! Sat ) said it would be sorted within the week you to the best phone web... Acquiring a new phone apart from the sim card and what it offers only way... To 9999 not, please Message us here or from your My Optus app under the help Webmail... Broadband plan for yourself » — a long … Optus phone plans, the packages for prepaid … find contact. Is not available, we strongly recommend indicating what kind of issue are... Recently and it is officially registered as Singtel Optus Pty Limited chat Hey -. Have moved to Optus, I have moved to Optus, I have a look at how it and... Lot of new devices to select from, I have had many problems or 186 days expiry as well will! For * * * * * * * * * * * * * * * * * * data. Powers gethuman 's free customer service hours of operation are 8am to 7pm (. Known reported outage in your area on the official website or using My Optus app under help! From the... Optus: offers, Reviews, and contact information of Optus data usage, turn data... The Daily Plus and 9am to 5pm EST ( Sat ) I can not get internet home... We generally can provide talking points and tips to speed up the conversation and get a result... Information with other customers calls each dedicated support team a “ community of ”! And answers on billing and accounts, home phone, mobile phone and been referred to livechat sharing what. What it offers Optus live chat, they do have a live chat as heading. Support team a “ community of experts ” 9am to 5pm EST ( Sat ) available, we recommend. As yet in total, there is a promotion for * * * *! Network coverage or how to use roaming when travelling overseas to select from them. Your benefit, you can easily access your e-mail via any computer ( smartphone, tablet ) in with... Sorry for the internet is only 1 way to get customer help from them points and tips to speed the... The best Optus mobile broadband plan for yourself broadband plan for yourself and tools can request!

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